Legal

Copyright & DMCA Policy

How to report material you believe infringes your copyright, what we do when we receive a notice, and how the person who published it can respond.

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01Our position

Still Bureau exists to help photographers protect and publish their own work, so we take copyright seriously in both directions. We respond to valid notices of claimed infringement under the Digital Millennium Copyright Act (17 U.S.C. §512) and comparable laws, and we terminate the accounts of repeat infringers.

We also do not remove work on the strength of a bare assertion. A notice must contain the elements below, and the person who posted the material has the right to respond.

Send all copyright correspondence to hello@stillbureau.com, with DMCA Notice or DMCA Counter-Notice in the subject line, or by post to our copyright contact at 5331 Golden Apple Dr, Winter Garden, FL 34787.

02Filing a notice of infringement

To be effective, your notice must be a written communication that includes all of the following:

  • A physical or electronic signature of the copyright owner, or a person authorized to act on their behalf.
  • Identification of the copyrighted work claimed to be infringed. If several works on one site are covered, a representative list is enough.
  • Identification of the material you say is infringing, with enough detail for us to find it — the full URL of each page or file, not just the site name.
  • Your name, mailing address, telephone number, and email address.
  • A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act for them.

Before sending a notice, consider whether the use might be fair use, licensed, or otherwise permitted. Knowingly making a material misrepresentation in a DMCA notice can make you liable for damages, including costs and legal fees, under 17 U.S.C. §512(f).

03What we do with a notice

  • We review it for the required elements. If something essential is missing, we tell you what to add.
  • For a valid notice, we expeditiously remove or disable access to the identified material.
  • We notify the account owner, tell them what was removed and why, forward a copy of the notice, and explain how to file a counter-notice.
  • We keep a record of notices in order to identify repeat infringers.

04Filing a counter-notice

If your material was removed and you believe that was a mistake or a misidentification, you may send a counter-notice containing all of the following:

  • Your physical or electronic signature.
  • Identification of the material that was removed and the location where it appeared before removal.
  • A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
  • Your name, mailing address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the district where you live — or, if you are outside the United States, of a district in which Still Bureau may be found — and that you will accept service of process from the person who filed the notice.

We forward a valid counter-notice to the original complainant. Unless they tell us they have filed a court action seeking to restrain the activity, we may restore the material in 10 to 14 business days. The same perjury exposure applies to a counter-notice as to a notice.

05Repeat infringers

We terminate, in appropriate circumstances, the accounts of customers who are repeat infringers. We weigh the number and substance of valid notices, whether counter-notices were filed, and whether the account made a genuine effort to correct the problem. A terminated account's sites, galleries, and store are taken offline, and we may refuse future service.

06Trademark, publicity, and other complaints

For claims that are not about copyright — trademark, right of publicity, defamation, privacy, or a request to remove your image from a gallery — write to hello@stillbureau.com and describe the URL, the right you hold, and what you are asking for. Conduct complaints are handled under the Acceptable Use Policy.

If you are the subject of a photograph

The photographer who published the gallery controls that content. Contacting them directly is usually the fastest route. If you cannot reach them or the situation is urgent — for example intimate imagery published without consent — write to us and we will act.